Privacy policy

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

  • First and last name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment and transaction information
  • Account information, if you create an account
  • Information you provide when contacting customer support
  • Information you provide when signing up for marketing communications

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages viewed
  • Products viewed
  • Referring website
  • Approximate location
  • Date and time of visits
  • Website activity and interaction information

We may collect this information through cookies, pixels, tags, analytics tools, and similar technologies.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments
  • Ship and deliver products
  • Provide order updates and tracking information
  • Communicate with you about your orders
  • Provide customer support
  • Respond to inquiries
  • Improve our website, products, and customer experience
  • Personalize your shopping experience
  • Analyze website traffic and advertising performance
  • Detect and prevent fraud, abuse, and security incidents
  • Send marketing and promotional communications when permitted by law
  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

BRUNASSI uses cookies and similar technologies to operate and improve our website.

These technologies may help us:

  • Remember items in your shopping cart
  • Keep you signed in
  • Understand how visitors use our website
  • Measure advertising performance
  • Deliver relevant advertisements
  • Improve website functionality

We may use third-party services such as Shopify, Google Analytics, Meta, TikTok, or other advertising and analytics providers, depending on the tools installed on our website.

These providers may collect information about your activity across websites or services in accordance with their own privacy policies.

You can control certain cookies through your browser settings and, where available, our privacy or cookie controls.

4. How We Share Information

We may share personal information with trusted service providers who help us operate our business.

These may include:

  • Shopify and ecommerce service providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support platforms
  • Email and marketing providers
  • Analytics providers
  • Advertising platforms
  • Fraud prevention and security providers

We may also disclose information when necessary to:

  • Comply with applicable law
  • Respond to valid legal requests
  • Protect our rights, property, or safety
  • Prevent fraud or other unlawful activity
  • Complete a business transaction such as a merger, acquisition, or sale of assets

We do not sell your personal information for money in the ordinary sense of that term.

However, certain uses of cookies, advertising technologies, or similar technologies may constitute “sharing” or other regulated activity under privacy laws such as the California Consumer Privacy Act (CCPA).

5. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Know what personal information we collect and how we use it
  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of certain sales or sharing of personal information
  • Opt out of certain marketing communications
  • Exercise applicable privacy rights without unlawful discrimination

California residents may have additional rights under the CCPA, including rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information where applicable, and receive equal treatment for exercising privacy rights.

To submit a privacy request, contact us at:

support@brunassi.com

If you are a California resident and applicable law requires additional opt-out mechanisms, we will provide those mechanisms on our website. California law may also require a “Do Not Sell or Share My Personal Information” or equivalent privacy-choice mechanism when applicable.

6. Marketing Communications

If you subscribe to our email list, we may send you information about new products, collections, promotions, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link in our marketing emails.

Transactional emails, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

9. Children's Privacy

BRUNASSI is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without the required parental consent, we will take reasonable steps to delete the information.

COPPA imposes specific requirements on covered services that collect personal information from children under 13.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices or content of third parties. We encourage you to review their privacy policies before providing personal information.

11. International Data Transfers

BRUNASSI may use service providers located in countries other than your own.

As a result, personal information may be processed or stored outside your state or country, subject to applicable legal requirements and appropriate safeguards where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technologies, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

BRUNASSI
Email: support@brunassi.com